DURBAN Call center hiring is tougher than it looks. Ideally, new hires will have a skill set including: • Intuitive communication and social skills • A team-first mentality • A strong sense of working autonomy • The ability to task-switch in a fast-paced environment • Rapid and on-the-go learning skills But this is just the beginning. Successful call center hiring requires an eye for what’s beneath the surface. What type of candidate will innovate to increase productivity? Who can bounce-back quickly from a call with an angry customer? How will a candidate come across to customers after a long shift? TO APPLY CONTACT DURBAN CENTRAL 0318296484 0714832281 CALLS AND WHATSAPP
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